Marketing Data Analyst

Remote Eligible

Overview
ID.me is simplifying how individuals securely prove and share their identity online. With their secure digital identity network, ID.me is doing for identity what Visa did for financial transactions. ID.me empowers people to fully control their own data through a portable and trusted login so they don’t need to create a new password at each site they visit.

The COVID-19 pandemic has accelerated a massive digital migration for many critical services. These services require a trusted identity to ensure an individual is who they claim to be while keeping out fraud. Identity verification that serves only one organization is costly and time-intensive. Separate passwords for each application add to consumer frustration. With ID.me, login and identity credentials move with an individual so they only need to verify once.

ID.me is a federally-certified identity provider at the highest standards NIST has set for consumer identity verification and login. ID.me is one of only four companies in the United States of America certified by the federal government to bind a legal identity to a digital login.

In addition to providing individuals with complete control over their credentials and data, the company has a “No Identity Left Behind” initiative to expand access and inclusion for all individuals through a video chat verification process. ID.me is passionate about building a robust identity network that does not compromise access for hard-to-identify groups.

ID.me is seeking a Marketing Analyst to join our Data Analytics Team supporting Marketing Operations in transforming data using visualization tools. In this role, you will work closely with the Marketing Analytics Manager to build real-time dashboards that serve multiple audiences within the Marketing Team. You will have the opportunity to contribute to the continuous growth of ID.me by delivering data-driven actionable insights to the Marketing and Sales teams at critical moments.  

Our ideal Marketing Analyst must be a data-driven, SQL rockstar with experience building dashboards in Tableau.  You will transform data into custom presentations for internal and external audiences, reporting and tracking program performance and recommending best practices.  Success in this role requires the ability to deliver data-driven insights to multiple audiences through dashboards and presentations that will serve the continuous growth of the business.

Responsibilities
Build, measure, and report on B2B and B2C marketing program performance and contribution to the business
Develop benchmarks and leverage historical data to deliver predictive analytics (forecast) to marketing performance and contribution 
Create and update centralized Tableau dashboards 
Deliver campaign results and insights to marketing and sales through reports and custom partner presentations
Build and maintain lead/contact scoring and channel attribution models
Perform data mining and analysis to produce findings that drive data-driven content and campaigns
Assist Marketing Managers in developing testing strategies and guiding A/B tests for all marketing collateral such as emails, landing pages, etc. 
Qualifications
At least 3 years of experience as a marketing analyst at a SaaS company or at a comparable high-growth, high-velocity team
Bachelor’s degree in Statistics, Economics or related field
Experience in delivering insights in a marketing environment is required
SQL rockstar, experience using it to run custom reports from large data warehouses 
Ability to easily build reports and dashboards in Tableau
Experience with data, analytics, and marketing platforms such as Marketo, Google Analytics, Facebook Ads Manager, and Salesforce or comparable platforms
Understanding of marketing metrics, sales pipeline, and the contribution and/or influence of marketing performance to the business
Excellent verbal and written communication skills; ability to present data in a digestible manner to stakeholders of diverse backgrounds
Ability to work independently and autonomously, as well as part of a team
Superb time management, with the ability to prioritize tasks from multiple teams and meet deadlines with little supervision 
 

Vision: To be the world’s leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates. 

ID.me Core Values: *Don’t be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it’s hard). *Reflect ID.me’s values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me’s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.


ID.me simplifies how individuals prove and share their identities online. The ID.me secure digital identity network has more than 55 million members with over 80,000 new subscribers joining daily, as well as 575 partners including 27 states, multiple federal agencies, and over 500 retail brands. The company provides identity proofing, authentication, and group affiliation verification for organizations across sectors. ID.me technology meets the federal standards and the company is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me is the only provider with video chat and is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. Learn more at id.me.
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