Marketing Operations Manager – EMEA

Europe

New Relic’s Marketing team is looking for a Marketing Operations Manager to develop, implement, and improve operational processes and systems that create efficiencies and alignment within our Marketing organization, GTM operations, and internal partners. Reporting to the Sr. Director of Marketing Strategy and Analytics, you will support our team’s initiatives by identifying business needs and requirements, applying standard methodologies, implementing recommendations, and providing governance of our processes. 

What You’ll Do Develop, document, and communicate marketing standard methodologies for maintenance of campaigns, programs, nurtures, and program metrics Analyze current marketing activities, performance, and investment levels, and recommend improvements Partner with Sales operations and other Go-To-Market teams on cross-functional initiatives that impact global sales efforts Identify improvements to grow the Marketing database while ensuring data integrity and governance Assist with driving improvements to our lead/account scoring and routing methodology to ensure quality leads are passed to sales development and increase efficiencies and conversion rates Partner with the Business Planning and Analytics teams to define the CMO dashboard, Marketing health metrics, and Key Performance Indicators for the marketing funnel Create regular reporting of Marketing Key Performance Indicators and surface business insights, by analyzing data from lead attribution, pipeline metrics, and other marketing programs Become a trusted subject matter expert on how internal systems work, and manage, prioritize and respond to requests from the marketing team

Requirements

  • Must have Marketo and Salesforce experience.
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